Frequently Asked Questions
Ordering with us is fast and easy. Simply let us know what you would like, and when you would like it, and we'll bring it to your home or office! We ensure our staff are friendly and conscientious and your food will be securely kept in a thermal bag where it will remain hot and fresh until we deliver it. We hire only the best and brightest. Our objective is not just to be another delivery service, but the best.
1. Are you on Facebook and Instagram?
Yes you can visit us on Facebook and instagram page at www.facebook.com/Gofadis be sure to like our page!
2. I paid by credit card, why do I see an extra charge in my bank account for one order?
Your credit card is charge 10% more than your order as a "pending" transaction. This allows us to add any customer-requested items or tip to the original transaction/order. Once the order is finalized, the payment will be captured for the exact amount.
3. Should I tip my driver?
Your driver works for delivery fees and your gratitude. They make every effort to earn your consideration through professionalism in appearance and demeanor, attention to detail while facilitating your delivery and transporting your food with care. Your generosity is greatly appreciated.
4. How far do you deliver?
5. What type of payment do you accept?
6. Can I cancel my order after it was placed?
7. Fee Break Down
8. How to avoid delayed first time CASH ordersSimply place your order online. If necessary, our staff will contact you to confirm order details. All first-time cash orders will be contacted by customer service to confirm your order before placing it with a restaurant. To avoid delays with your first time Cash orders please enter information as accurately as possible.
9. What if there is a problem with my order?
10. Is my card and Infomrtion secured?
Please note when placing large cash orders that our drivers normally don't carry more than $20 on them so make sure to have change. Thank you!
If you have any other questions, please don't hesitate to send us a message using our WhatsApp line, phone numbers, Contact Us form.